SSA reports better performance under Trump than Biden administration

The Social Safety Administration pushes again towards Senator Elizabeth Warren, D-Mass., After being accused the company of eradicating vital information and hiding dysfunction.

In a letter and information report of 16 September 2025, which was solely shared with Fox Information Digital, SSA Commissioner Frank J. Bisignano claimed that the evaluation of Warren was inaccurate.

He stated that the company is extra clear and performs higher below the Trump administration than below the sooner administration. The paperwork replicate the place of SSA and should not independently verified.

“SSA presently experiences virtually 3 times the variety of information parts on the efficiency -Webpage below the Trump administration (30) than below the Biden Administration (11),” wrote Bisignano.

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President Donald Trump poses with commissioner Frank Bisignano of Social Safety Administration within the Oval Workplace whereas Trump exhibits a signed proclamation. (Due to the Social Safety Administration)

“These info convincingly present that you’re improper to assert a scarcity of transparency.”

He additionally pushed again on Warren’s Cost over a cover-up and stated that SSA made enhancements in customer support, together with “shorter ready occasions on the telephones and in workplaces, in addition to decreased backlogs.” Bisignano stated that 81 p.c of the efficiency measures are higher than earlier than, with the remaining about the identical.

In response to SSA’s information, the common ready occasions of the phone decreased in 2024 to 16 minutes in 2025, with August to only 9 minutes.

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Senator Warren wrote a letter earlier this month and claimed that the Social Safety Administration had grow to be much less clear below the management of President Trump. (Tom Williams/CQ-Roll Name, Inc by way of Getty Photographs)

In anticipation of provisions of handicaps, virtually 1.2 million in August 2024 to round 907,000 a 12 months later. Processing of handicap claims accelerated from 231 days to 217 days. SSA experiences that pension and survivor claims have been processed on time 87% of the time in August 2025.

Bisignano wrote that the company’s aim is to grow to be a “digital” operation that runs effectively and serves individuals, whether or not they name, go to an workplace or use the web site. He stated that fixed monitoring of vital efficiency indicators is a part of that effort.

Ready occasions are not in keeping with a September report that has been obtained solely by FOX Information Digital from the Social Safety Administration. (AP Photograph/NAM Y. Huh, File)

He additionally insisted on Warren to work with SSA as an alternative of spreading what he “known as Worry Mongeren and reckless lies that social safety is leaving.”

“The time has come to cease arming social safety,” he wrote. “The American individuals are not looking for a conflict room for social safety. They need their leaders to guard and retain social safety, simply as President Trump has promised.”

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The workplace of senator Elizabeth Warren didn’t instantly reply to Fox Information Digital’s request for remark.